I just used this process to deploy Adobe Photoshop Elements 8 to 90 iMacs so it should work just fine for everyone. Use Apple Remote Desktop to copy the files and run the install command. Copy the Adobe Photoshop Elements 8 folder from the Adobe Photoshop Elements 8 installation DVD to your hard drive. Open [...]
Microsoft Office 08 has this nasty problem of bugging every user for registration and update details. In an education environment, this is not good. Every new login who opens Word or any other Office app, gets annoyed to register and participate in their feedback program. The way to solve this is not too hard but [...]
InDesign was displaying a strange problem where after it was launched and a new document was created, it would freeze and hang. After an hour of messing around, I found the problem was a Japanese Typography plugin called SING in the plugins/text folder. I had completely uninstalled prior to this so I’m not sure if [...]
Apple made a new update available today for the 27″ iMacs. Hopefully this will solve the whole screen flickering issue. It’s a firmware update to the ATI HD graphic cards. Updates the graphics firmware on ATI Radeon HD 4670 and 4850 graphics cards to address issues that may cause image corruption or display flickering. I [...]
UPDATE 2: Apple came out and replaced the LCD screen and the vertical sync cable. After two hours, the problem re-appeared. Apple is now going to replace the whole iMac. UPDATE: On the fifth day now and the iMac running XP is starting to flicker. I was wrong in believing this was a software issue. [...]
I have recently started using Snow Leopard and besides having to recompile an Applescript app, things have been going good. One big bug that I have noticed is that when I’m logged in as an Active Directory user, Software Update doesn’t work. It seems to hang after you press the Install button. There is a [...]
In our environment, we have a an Xserve with a protected AFP share for TimeMachine backups. The problem comes from when you want to restore a backup using the Install DVD. Since it hasn’t mounted the share, TimeMachine will not see any backups to restore from. The solution is to mount the AFP share in [...]
I have been using DeployStudio for a year or so now and Netrestore before that. After visiting another campus, I found they used Casper Suite from Jamf Software. After looking into the cost, it is significant. Especially when compared to our current free alternative. I wanted to know, who out there uses Casper and if [...]
With the iPhone 3.1 OS comes a bug that is causing havoc on Exchange users throughout the corporate world. Some email attachments do not work correctly in 3.1. I have seen this first hand where our voice-mails are emailed as a WAV attachment. Everything works great until you upgrade your OS to 3.1 Then the [...]
The idea of using iPods as a support tool may seem unnecessary but I have found it very useful in this permanently connected world. You don’t need to learn how to program in-order to make a useful iPod/ iPhone app. I only used html targeted towards the device. We have a Help Ticket system which [...]