Disable Acrobat’s Self Healing

Disable Acrobat’s Self Healing

The problem we are having is that Acrobat is bugging users to fix what it thinks are problems with the install. The users aren’t admins so it’s pointless to prompt them. To fix this, we need to edit the Acrobat Self-Healing XML file. Open /Library/Application Support/Adobe/Acrobat/AcroEFGPro90SelfHeal.xml in TextEdit Do a Find & Replace all YES [...]

iPhone 3.1 mime-attachments UPDATE

iPhone 3.1 mime-attachments UPDATE

With the iPhone 3.1 OS comes a bug that is causing havoc on Exchange users throughout the corporate world. Some email attachments do not work correctly in 3.1. I have seen this first hand where our voice-mails are emailed as a WAV attachment. Everything works great until you upgrade your OS to 3.1 Then the [...]

Image XP from a PC to a Mac

Image XP from a PC to a Mac

When someone wants to get rid of that old clunky Dell and move to a nice Apple machine like an iMac, you know they like the hardware. The problem is, how do you get their XP installation imaged over to a Mac? This is the way I do it and while the theory is the [...]

iPods as a Support Tool

iPods as a Support Tool

The idea of using iPods as a support tool may seem unnecessary but I have found it very useful in this permanently connected world. You don’t need to learn how to program in-order to make a useful iPod/ iPhone app. I only used html targeted towards the device. We have a Help Ticket system which [...]

iChat Server & AD Authentication

iChat Server & AD Authentication

We were having some issues trying to get our iChat server to authenticate correctly against Active Directory. The fix was rather easy so I thought I’d share. Our Leopard Server was already joined to our Domain so that’s where iChat users should authenticate. Unfortunately we were getting this login error over and over. So first [...]

Quick Tip: Flush DNS Cache

Quick Tip: Flush DNS Cache

type: dscacheutil -flushcache in your terminal to flush the DNS resolver cache.

Quick Tip: FTP Login Refused

Quick Tip: FTP Login Refused

This has happened to us once and the fix was easy enough. If the users are getting this error when trying to connect to the Leopard FTP server: FTP LOGIN REFUSED (access denied) The solution is to remove the ftp settings and start over. sudo serveradmin stop ftp cd /Library/FTPServer/Configuration sudo mv ftpaccess ~/Desktop sudo [...]

Hidden Menu Items

Hidden Menu Items

In Snow Leopard they have put some nice little shortcuts on the menu bar. AirPort, Sound, Battery and Sync all show a new menu when you OPT+Click their icons on the menu bar. Click on the image above to see the new shortcuts. I particularly enjoy the audio output option. I constantly find myself openning [...]

Snow Leopard Server Eval

Snow Leopard Server Eval

Apple is giving away free evaluation copies of Snow Leopard Server to those who qualify. Apple does have some limitations on who qualifies. This offer is limited to corporations, small businesses, nonprofit organizations, government agencies, and educational institutions located in the United States. Resellers do not qualify and are not eligible to participate in this [...]

VMWare Fusion under Snow Leopard

VMWare Fusion under Snow Leopard

I have heard different things from different sources about weather VMWare Fusion runs correctly under 10.6. Turns out that Fusion runs in 32bit mode and unless you are running Fusion on a Snow Leopard server, you should be OK. VMware Fusion 2.0.5 offers experimental support for the default install of Snow Leopard, which runs both [...]

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